You can easily view the details of your payments, including fees, directly in your Thera account.
Steps:
Log in to your Thera account here.
Go to Payroll > Payments.
Click on the payment you’d like to review.
What you’ll see:
Total Amount Paid (including fees)
Number of invoices paid
Invoices Total
Platform Fee
ACH Fee
Date Initiated
Payment Status
You’ll also be able to view the invoices included in that payment on the same page.
For more details.
If you’d like a full breakdown of which contractors the fees were applied to, you can get a CSV breakdown by clicking on the Download CSV button in the top-right corner of the Payments page.
If you need any more help, please reach out to Thera Support via email at [email protected] or through the in-app chat at the bottom-right corner of your screen.