When managing contracts on our platform, you may notice different contract statuses displayed. These statuses help both employers and contractors understand where a contract currently stands and what actions are available.
Below is a breakdown of what each status means:
Inactive
The contract is no longer active (e.g., ended by the employer or paused).
Contractors cannot submit invoices under an inactive contract.
Employers can issue a one-off invoice for final payments, unless the contract is reactivated.
To resume normal invoicing and payroll, the employer must set the contract back to Active.
Pending invoices are voided upon deactivation, and no further invoices are generated unless manually created by a team manager.
To deactivate a contractor’s contract, navigate to Payroll > Team in the dashboard, locate the contractor, click the options menu next to their name, select End Contract, set the desired end date, and confirm the action.
After deactivation, the contractor will no longer appear in the Team section.
Employers can reactivate inactive contracts anytime by opening the contractor’s profile in the dashboard and clicking the Reactivate Contract button. Upon reactivation, the contractor can add reimbursement items and submit invoices as usual.
Onboarding
The contractor has been invited to join Thera but has not yet accepted the invite.
While onboarding is incomplete:
The contract remains in Onboarding status.
The contractor cannot submit additional invoices.
The employer can still create and pay invoices.
After the contractor accepts the invite and completes their profile (account, payment details, tax info), the contract automatically progresses to:
Signature Pending, if signatures are required.
Active, if all signatures are already in place.
Contractors can log into Thera by clicking the invite link sent to their email. If the invite was missed, the employer (signing authority only) can resend it directly from their dashboard.
Signature Pending
Either the contractor or the employer has not signed the contract yet.
Until both parties sign, the contract is not legally binding.
The contractor can still submit work or additional item invoices.
Once both parties sign, the contract automatically moves to Active status.
Employers can also resend signature requests to contractors from the dashboard.
Active
The contract is fully signed and in effect.
Contractors can:
Submit invoices for work completed.
Be included in payroll runs.
Employers can:
Approve invoices for payment.
Make adjustments if needed.
Frequently Asked Questions (FAQ)
1. Can a contractor submit invoices under an inactive contract? No. Contractors cannot submit invoices once a contract becomes inactive. Only the employer may create a one-off invoice for final payments. What happens to pending invoices when a contract is deactivated? Pending invoices are voided, and no further invoices are generated unless manually created.
2. What should I do if my contract is “Signature Pending”?
Check if you have signed the contract. If you already have, reach out to the other party (employer or contractor) to complete their part. The contract won’t become active until both signatures are in place.
3. Can an inactive contract be reactivated?
Yes. Employers can reactivate an inactive contract at any time. Once reactivated, contractors regain the ability to submit invoices.
4. What happens when a contract ends naturally (e.g., project completed)?
The employer should move the contract to Inactive. A final one-off invoice may be created for any outstanding payments.
5. How can I tell if my contract is active? Look for the status label beside your contract in your dashboard. If it says Active, you can submit invoices and expect payments through payroll. 6. Can I delete a contractor’s profile entirely? No, contractor profiles cannot be fully deleted. They will remain inactive after the contract is deactivated. 7. How quickly can I reactivate a contract? Reactivation is immediate upon clicking the Reactivate Contract button in the contractor’s profile.
Need further assistance?
Feel free to reach out to Thera Support via the in-app chat at the button right corner of the page. Or email us at [email protected]. We are happy to help :)