Can I Cancel a Withdrawal or Transfer on Thera?
Overview
Canceling a withdrawal or transfer on Thera depends on its processing status. Below, we outline the conditions under which cancellations are possible and clarify the limitations once a withdrawal has been processed.
Conditions for Cancellation
Before Processing: A withdrawal can be canceled if it has not yet been sent to the bank. This typically applies to withdrawals that are still in an initial status and have not entered the processing phase. If you wish to cancel, check the status of your withdrawal immediately and act promptly.
Limitations of Processed Withdrawals
After Processing: Once a withdrawal has been submitted for processing or marked as "Complete," it has already been sent to the bank. At this stage, it is no longer possible to cancel or stop the transaction from Thera’s side. This is a final step, and no further actions can be taken to reverse the withdrawal.
Key Takeaways
Always verify the details of your withdrawal before submission to avoid errors.
Act quickly if you need to cancel a withdrawal, as cancellations are only possible before processing begins.
For further assistance, contact Thera’s support team.