# Thera Help Center

> Thera Help Center

## About Thera

- [What is Thera?](https://help.getthera.com/en/articles/8264295-what-is-thera.md)
- [Thera's exchange rate policy](https://help.getthera.com/en/articles/8290030-thera-s-exchange-rate-policy.md)
- [General FAQs](https://help.getthera.com/en/articles/8269385-general-faqs.md)
- [List of Supported Countries](https://help.getthera.com/en/articles/8386486-list-of-supported-countries.md)
- [What billing address should I use for ACH withdrawals to a DolarApp/ARQ USD account?](https://help.getthera.com/en/articles/16760757-what-billing-address-should-i-use-for-ach-withdrawals-to-a-dolarapp-arq-usd-account.md)

## Companies

- [Adding a Payment Method to Thera](https://help.getthera.com/en/articles/8391623-adding-a-payment-method-to-thera.md): This article will help Admins with adding payment methods for authorizing payments on Thera.
- [How to add an admin?](https://help.getthera.com/en/articles/8394722-how-to-add-an-admin.md)
- [What are the different roles for Managers in Thera?](https://help.getthera.com/en/articles/8464059-what-are-the-different-roles-for-managers-in-thera.md)
- [How to switch between Worker and Manager accounts](https://help.getthera.com/en/articles/8587184-how-to-switch-between-worker-and-manager-accounts.md)
- [Teams in Thera](https://help.getthera.com/en/articles/8658794-teams-in-thera.md)
- [How to Update a Contractor's Contract Currency](https://help.getthera.com/en/articles/15165819-how-to-update-a-contractor-s-contract-currency.md): This article shows how you can change the currency on a contractor's existing contract \(for example, switching from PKR to USD\).
- [How do roles and permissions work in Thera, and how can I resolve access issues?](https://help.getthera.com/en/articles/16607491-how-do-roles-and-permissions-work-in-thera-and-how-can-i-resolve-access-issues.md)
- [What are the guidelines for payroll submission and holiday-related delays?](https://help.getthera.com/en/articles/17021277-what-are-the-guidelines-for-payroll-submission-and-holiday-related-delays.md)
- [How to add an employee?](https://help.getthera.com/en/articles/8284989-how-to-add-an-employee.md)
- [What is the 'Employer Contribution'?](https://help.getthera.com/en/articles/8355055-what-is-the-employer-contribution.md)
- [How To Select Benefits For Your Employee](https://help.getthera.com/en/articles/8736404-how-to-select-benefits-for-your-employee.md)
- [Getting Started with Employer of Record](https://help.getthera.com/en/articles/13273450-getting-started-with-employer-of-record.md): If you are using Thera’s Employer of Record product, read this guide before hiring your first international employee. This guide explains how EOR works, what Thera manages, and where your responsib...
- [EOR Termination](https://help.getthera.com/en/articles/14727960-eor-termination.md)
- [EOR: EU Pay Transparency Directive](https://help.getthera.com/en/articles/15182178-eor-eu-pay-transparency-directive.md): Overview of the EU Pay Transparency Directive \(Directive \(EU\) 2023/970\), key obligations, country status, and what to do now for every EU EOR hire.
- [How to review and approve invoices?](https://help.getthera.com/en/articles/8288756-how-to-review-and-approve-invoices.md)
- [How to add a contractor?](https://help.getthera.com/en/articles/8284538-how-to-add-a-contractor.md)
- [FAQs on payment cycles](https://help.getthera.com/en/articles/8392340-faqs-on-payment-cycles.md)
- [How to create an invoice for a contractor?](https://help.getthera.com/en/articles/8391708-how-to-create-an-invoice-for-a-contractor.md)
- [What are the different invoice and payment statuses?](https://help.getthera.com/en/articles/8394823-what-are-the-different-invoice-and-payment-statuses.md)
- [How long payments will take to reach the contractor?](https://help.getthera.com/en/articles/8394917-how-long-payments-will-take-to-reach-the-contractor.md)
- [Exchange rates on Thera](https://help.getthera.com/en/articles/8395191-exchange-rates-on-thera.md)
- [How does Thera handle W-8 BEN for foreign contractors?](https://help.getthera.com/en/articles/8395217-how-does-thera-handle-w-8-ben-for-foreign-contractors.md)
- [How to create a one-off payment?](https://help.getthera.com/en/articles/8392316-how-to-create-a-one-off-payment.md)
- [1099-NEC form state filing requirements](https://help.getthera.com/en/articles/8635208-1099-nec-form-state-filing-requirements.md)
- [How to end a contract?](https://help.getthera.com/en/articles/9711263-how-to-end-a-contract.md): This article will describe how to end a contract for a contractor on Thera
- [How to Update Contractor's Payment Rate, Frequency, or Invoice Cycle](https://help.getthera.com/en/articles/9711741-how-to-update-contractor-s-payment-rate-frequency-or-invoice-cycle.md): This article will guide you on how to edit a contractor's payment amount, payment frequency or invoice cycle
- [How to void an already approved invoice?](https://help.getthera.com/en/articles/9711779-how-to-void-an-already-approved-invoice.md)
- [How to turn on/off autopay for a specific team](https://help.getthera.com/en/articles/9712307-how-to-turn-on-off-autopay-for-a-specific-team.md)
- [How to create and manage time off for contractors](https://help.getthera.com/en/articles/9805359-how-to-create-and-manage-time-off-for-contractors.md)
- [How to connect to Quickbooks?](https://help.getthera.com/en/articles/9992570-how-to-connect-to-quickbooks.md)
- [How to View a Breakdown of Your Contractor Payment and Fees.](https://help.getthera.com/en/articles/12123481-how-to-view-a-breakdown-of-your-contractor-payment-and-fees.md): This article explains how to view a detailed breakdown of your contractor payments and fees in your Thera account.
- [Understanding Contract Statuses](https://help.getthera.com/en/articles/12182946-understanding-contract-statuses.md): Learn what each contract status means on Thera
- [How to Upload a Signed Contract to Thera](https://help.getthera.com/en/articles/12821414-how-to-upload-a-signed-contract-to-thera.md): Learn how to upload a signed contractor or employee agreement to Thera. This guide walks you through each step: from accessing the contract section to uploading and confirming your signed file.
- [PTO Accruals on Thera](https://help.getthera.com/en/articles/15089100-pto-accruals-on-thera.md)
- [How long does it take for payments to reach the contractor's ?](https://help.getthera.com/en/articles/15297042-how-long-does-it-take-for-payments-to-reach-the-contractor-s.md): Once a payment is processed, it can take up to 3 business days to be received into your contractor's wallet. Please keep in mind that weekends and holidays are not counted as business days.
- [How to Update a Contractor's Rate](https://help.getthera.com/en/articles/15303747-how-to-update-a-contractor-s-rate.md): This guide walks you through updating a contractor's pay rate immediately or scheduling a future rate change on Thera.
- [How to Update a Contractor's Name or Email After Creating a Contract](https://help.getthera.com/en/articles/15452025-how-to-update-a-contractor-s-name-or-email-after-creating-a-contract.md): This guide shows how you can correct a contractor's full name or email address directly from their profile after a contract has been created.
- [How to Bulk Create Invoices](https://help.getthera.com/en/articles/15694288-how-to-bulk-create-invoices.md): Instead of creating invoices one by one, you can upload multiple invoices at once using a CSV file. This can also be used to create bonuses, commissions, etc
- [How to Export Contractor Reports](https://help.getthera.com/en/articles/16199168-how-to-export-contractor-reports.md): You can download your contractor data as a report straight from your dashboard.
- [Understanding Contractor Fees](https://help.getthera.com/en/articles/16186161-understanding-contractor-fees.md)
- [How to Bulk Upload Contractors](https://help.getthera.com/en/articles/16557792-how-to-bulk-upload-contractors.md)
- [How are bonus payments handled during or after contract termination in Thera?](https://help.getthera.com/en/articles/16760755-how-are-bonus-payments-handled-during-or-after-contract-termination-in-thera.md)
- [How to add a W2 employee?](https://help.getthera.com/en/articles/8398974-how-to-add-a-w2-employee.md)
- [Introduction to US employee health benefits](https://help.getthera.com/en/articles/9827197-introduction-to-us-employee-health-benefits.md): This guide will provide an introduction to healthcare benefits for US employees.
- [What health benefit options are available for US employees via Thera?](https://help.getthera.com/en/articles/9827027-what-health-benefit-options-are-available-for-us-employees-via-thera.md)
- [How to setup Takecommand Reimbursements on Thera](https://help.getthera.com/en/articles/10394004-how-to-setup-takecommand-reimbursements-on-thera.md)
- [How to Run Off-Cycle Payroll on Thera](https://help.getthera.com/en/articles/12099221-how-to-run-off-cycle-payroll-on-thera.md): This article explains what an off-cycle payroll is and guides you through running one in Thera.
- [Setting Up US Employee Deductions on Thera](https://help.getthera.com/en/articles/14461004-setting-up-us-employee-deductions-on-thera.md): US Payroll · Benefits & Deductions
- [How to Schedule a Salary Update for a US Employee](https://help.getthera.com/en/articles/14759084-how-to-schedule-a-salary-update-for-a-us-employee.md): This guide walks you through updating an employee's pay immediately or scheduling a future pay change on Thera. Both salaried and hourly employees are supported.
- [Granting Third-Party Payroll Access to State Agencies](https://help.getthera.com/en/articles/15645863-granting-third-party-payroll-access-to-state-agencies.md)
- [New York SDI and PFL: What Employers Need to Know](https://help.getthera.com/en/articles/15767364-new-york-sdi-and-pfl-what-employers-need-to-know.md)
- [How to Add Backdated Time Entries for Your Employees](https://help.getthera.com/en/articles/15879402-how-to-add-backdated-time-entries-for-your-employees.md): If your employees worked hours that weren't logged at the time - for example, during their first few days before Time Tracking was turned enabled - you can add those entries yourself as a backdated...
- [How to Export Your US Employee's Report](https://help.getthera.com/en/articles/16199059-how-to-export-your-us-employee-s-report.md): If you need your US employee details outside of Thera, for a headcount review, a compensation audit, an accountant request, or your own records, you can download the full list as a spreadsheet in a...
- [Time Tracking for US Employees](https://help.getthera.com/en/articles/16312235-time-tracking-for-us-employees.md): Set up automatic time tracking for US hourly employees in Thera - deadlines, backtrack windows, edit permissions, and overtime rules.
- [How to Set Fixed Hours for Hourly Employees in US Payroll](https://help.getthera.com/en/articles/16634072-how-to-set-fixed-hours-for-hourly-employees-in-us-payroll.md)
- [What Healthcare Benefits Are Available for US Teams Through Thera?](https://help.getthera.com/en/articles/11071563-what-healthcare-benefits-are-available-for-us-teams-through-thera.md)
- [How to close your Thera account](https://help.getthera.com/en/articles/15920149-how-to-close-your-thera-account.md)

## Contractors

- [How to withdraw your balance?](https://help.getthera.com/en/articles/8276186-how-to-withdraw-your-balance.md)
- [How to create an invoice?](https://help.getthera.com/en/articles/8276161-how-to-create-an-invoice.md)
- [How to add an additional payment item?](https://help.getthera.com/en/articles/8290010-how-to-add-an-additional-payment-item.md)
- [How to add bank/withdrawal methods for contractors?](https://help.getthera.com/en/articles/8290052-how-to-add-bank-withdrawal-methods-for-contractors.md)
- [How can I set up auto-withdrawal?](https://help.getthera.com/en/articles/8301096-how-can-i-set-up-auto-withdrawal.md): This article is for contractors who want to withdraw money from their Thera account.
- [What are the different invoice and payment statuses?](https://help.getthera.com/en/articles/8389843-what-are-the-different-invoice-and-payment-statuses.md): This article will help you navigate and understand the different statutes of invoices and payments.
- [FAQs on compliance & KYC](https://help.getthera.com/en/articles/8390008-faqs-on-compliance-kyc.md)
- [How long will withdrawals take?](https://help.getthera.com/en/articles/8390657-how-long-will-withdrawals-take.md)
- [How to submit work for a Pay As You Go contract](https://help.getthera.com/en/articles/8575581-how-to-submit-work-for-a-pay-as-you-go-contract.md)
- [How to add a Local bank withdrawal method?](https://help.getthera.com/en/articles/8663201-how-to-add-a-local-bank-withdrawal-method.md)
- [Getting Started as a Contractor](https://help.getthera.com/en/articles/8795198-getting-started-as-a-contractor.md)
- [How to update your email address](https://help.getthera.com/en/articles/9712288-how-to-update-your-email-address.md): This guide explains how a contractor can update their email address on Thera
- [Switching Contractor Type](https://help.getthera.com/en/articles/10384010-switching-contractor-type.md)
- [Understanding SWIFT Transfer Fees and Charges](https://help.getthera.com/en/articles/10471227-understanding-swift-transfer-fees-and-charges.md)
- [Time Tracking for Contractors](https://help.getthera.com/en/articles/10491942-time-tracking-for-contractors.md)
- [How to Set Up Two-Factor Authentication \(2FA\) on Thera Using an Authenticator App](https://help.getthera.com/en/articles/10908526-how-to-set-up-two-factor-authentication-2fa-on-thera-using-an-authenticator-app.md): This article is a guide for Contractors and Employees setting up 2FA with any authentication app.
- [KYC Verification Guide](https://help.getthera.com/en/articles/10923330-kyc-verification-guide.md): This article is a guide to help contractors verify KYC.
- [Crypto Payouts with Thera Wallet](https://help.getthera.com/en/articles/10924355-crypto-payouts-with-thera-wallet.md)
- [How to Download Invoices on Thera](https://help.getthera.com/en/articles/11668959-how-to-download-invoices-on-thera.md): Need a copy of your invoice? Follow the steps below to download any of your payment invoices directly from your Thera dashboard.
- [How to Add a Deduction to an Invoice in Thera](https://help.getthera.com/en/articles/11802298-how-to-add-a-deduction-to-an-invoice-in-thera.md): If you need to apply a deduction to a contractor’s invoice in Thera, you can do so directly from the invoice details view. Here’s how
- [Thera Wallet Supported Countries List](https://help.getthera.com/en/articles/13171505-thera-wallet-supported-countries-list.md): This article lists the countries where Thera Wallet is currently available and supported for crypto Withdrawals.
- [Move a Contract to Another Team in Thera](https://help.getthera.com/en/articles/14364504-move-a-contract-to-another-team-in-thera.md)
- [What is the Thera Wallet Virtual Visa card, and how can I use it?](https://help.getthera.com/en/articles/15423603-what-is-the-thera-wallet-virtual-visa-card-and-how-can-i-use-it.md)
- [Thera Advance - Fees and Repayment Guide](https://help.getthera.com/en/articles/14036418-thera-advance-fees-and-repayment-guide.md)
- [What is the timing of local bank and SWIFT withdrawals?](https://help.getthera.com/en/articles/16442039-what-is-the-timing-of-local-bank-and-swift-withdrawals.md): Learn how long local bank and SWIFT withdrawals take, and what can delay your funds.
- [How can contractors manage and request time off in Thera?](https://help.getthera.com/en/articles/16607439-how-can-contractors-manage-and-request-time-off-in-thera.md)
- [Who is responsible for approving contractor invoices and payments in Thera?](https://help.getthera.com/en/articles/16607465-who-is-responsible-for-approving-contractor-invoices-and-payments-in-thera.md)
- [Why hasn’t my withdrawal reflected in my bank account even though it shows as completed?](https://help.getthera.com/en/articles/16607479-why-hasn-t-my-withdrawal-reflected-in-my-bank-account-even-though-it-shows-as-completed.md)
- [How can I resolve issues with withdrawals, including incorrect bank details or redirection?](https://help.getthera.com/en/articles/16607490-how-can-i-resolve-issues-with-withdrawals-including-incorrect-bank-details-or-redirection.md)
- [Can I cancel a withdrawal after it has been sent, and what happens if the details are incorrect?](https://help.getthera.com/en/articles/16607494-can-i-cancel-a-withdrawal-after-it-has-been-sent-and-what-happens-if-the-details-are-incorrect.md)
- [How can I track my payroll payments and access my Thera account balance?](https://help.getthera.com/en/articles/16760730-how-can-i-track-my-payroll-payments-and-access-my-thera-account-balance.md)
- [What are the withdrawal limits in Thera, and how can I track them?](https://help.getthera.com/en/articles/16922941-what-are-the-withdrawal-limits-in-thera-and-how-can-i-track-them.md)

## Employees

- [How to view/access paystubs?](https://help.getthera.com/en/articles/8399127-how-to-view-access-paystubs.md)
- [Can I cancel a withdrawal or transfer on Thera?](https://help.getthera.com/en/articles/16607345-can-i-cancel-a-withdrawal-or-transfer-on-thera.md)
- [International employees FAQs](https://help.getthera.com/en/articles/8394833-international-employees-faqs.md): A collection of questions to help employees navigate through Thera.
- [How to Access Your W-2 and Tax Documents for US Employees](https://help.getthera.com/en/articles/13453733-how-to-access-your-w-2-and-tax-documents-for-us-employees.md)